Thu, 05 Sept


The Griffin Centre, Meeting Room 6

NDIS Support Coordination

This workshop offers a full day of interactive learning to give Support Coordinators the confidence and capability to offer best practice support coordination.

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NDIS Support Coordination

Time & Location

05 Sept 2019, 9:00 am – 5:00 pm

The Griffin Centre, Meeting Room 6, 20 Genge Street, Canberra ACT, Australia

About the Event

NDIS Support Coordination workshop

This workshop offers a full day of interactive learning to give Support Coordinators the confidence and capability to offer best practice support coordination. Content covered includes:

1. Key pieces of NDIS policy

Great Support Coordinators have a really solid understanding of the policy foundations of the NDIS. In an environment where this is so much misinformation and things change so rapidly, being familiar with the source material is so important. This module breaks down policy to make it accessible for Support Coordinators, including:

  • The NDIS Act
  • Reasonable and necessary determinations
  • The interface between NDIS and mainstream government
  • Insurance principles
  • Quality & Safeguards

2. Roles of Support Coordination

This module goes through the tasks a Support Coordinator is expected to do, including:

  • What is best practice support coordination? (Including, conflict of interest)
  • Coordinating Informal, Community, Mainstream and Paid supports
  • Supporting participants to manage NDIS budget flexibility
  • Service agreements and service bookings
  • Identifying support options

3. Supporting Participants to Understand their Plan

This module shares with Support Coordinators and approach to explaining the complexities of the NDIS to participants and families so that they are empowered to making the most of their NDIS plan.

4. Understanding the Price Guide & NDIS flexibility

This module develops confidence in using the Price Guide as a resource, with a focus on:

  • Understanding the flexibility of each support category
  • Interpreting line item definitions
  • Understanding line item codes and how they can actually help your work
  • Supporting participants to use their plans creatively for better outcomes

5. Identifying Options

This module is an exercise that asks attendees to brainstorm all the possible supports (informal, mainstream, community and funded) that a person might be able to access to reach specific goals and to specifically find the corresponding line items. This is a fabulous exercise to get people used to thinking creatively within the limitations of people’s Plans.

About the trainer

Support Coordination: Sally Coddington

Sally is an NDIS specialist. She packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, for profit and for purpose industries around the world. She is especially passionate about supporting organisations in developing and marketing products, services, spaces and experiences for people with a disability.

Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a past member of the NSW Disability Council and was the CEO of a disability service provider during the Hunter NDIS trial.

One of Sally’s three young daughters, Nicky, lives with quadriplegia and has been an NDIS participant since 2015. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Register via Eventbrite here.

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